FAQ - Cuttables

FAQ Category: Downloading Files

All of Apex Embroidery's products are delivered to you via download as compressed ZIP files.

What is a ZIP file?

"Zipping" involves compressing one or more files into a smaller archive. This makes it quicker and more efficient for you to download your purchase. Before you can use your files, you must "Unzip" the file you downloaded.

How do I unzip a file?

The process you will use to Unzip a file may vary depending upon the type of computer and operating system you are using. If you use a Mac, simply clicking on the file in your downloads folder should…

FAQ Category: General

Yes! ALL Cuttable Designs can be used for Commercial Use at no extra cost to resell on products.

HOWEVER - you cannot resell our art in any Digital form. This includes digitizing our cuttable designs for Embroidery. You may not resell our files or art.  

FAQ Category: Purchase Process

We accept online Paypal payments. Paypal allows many popular credit cards like Amex, Mastercard, Visa and Discover.

Due to the nature of instant download products, Cuttable Designs do not offer returns. If you have any issues, please contact us. We are happy to support you.