FAQ - Cuttables

FAQ Category: Downloading Files

How do I unzip files?

All of Apex Embroidery's products are delivered to you via download as compressed ZIP files.

What is a ZIP file?

"Zipping" involves compressing one or more files into a smaller archive. This makes it quicker and more efficient for you to download your purchase. Before you can use your files, you must "Unzip" the file you downloaded.

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FAQ Category: General

Can I use designs I download for Commercial Use?

The Fonts and Designs sold on this site owned by Apex Embroidery Inc. Fonts & Designs may be used on items and those items may be sold for profit. The designs themselves are NOT to be sold, shared, traded or exchanged in anyway. 

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FAQ Category: Purchase Process

What forms of payment do Cuttable Designs accept?

We accept online Paypal payments. Paypal allows many popular credit cards like Amex, Mastercard, Visa and Discover.

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What is the refund policy?

Due to the nature of instant download products, Cuttable Designs do not offer returns. If you have any issues, please contact us. We are happy to support you.

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