All of Apex Embroidery's products are delivered to you via download as compressed ZIP files.
What is a ZIP file?
"Zipping" involves compressing one or more files into a smaller archive. This makes it quicker and more efficient for you to download your purchase. Before you can use your files, you must "Unzip" the file you downloaded.
How do I Unzip a file?
The process you will use to Unzip a file may vary depending upon the type of computer and operating system you are using. If you use a Mac, simply clicking on the file in your downloads folder should Unzip the file into a folder in your Downloads folder. Navigate to the new folder, and you will see all the files, uncompressed. They are ready for you to copy over to your embroidery machine or software.
If you use Windows, the process may vary depending upon your specific Windows version. The links below offer information about how to unzip in popular Windows versions. If you do not see your version, try searching on the Microsoft Site.